Can I use one account on multiple devices?
Yes, you can access your account from different devices. However, for security reasons, most systems will sign you out of the previous session when you log in from a new device or browser. This prevents multiple people from using the same account simultaneously.
What should I do if my details are correct but I see an error?
This is often caused by cached data in your browser. Try clearing your browser cookies and cache, or open the site in an "Incognito" or "Private" window. If the issue persists, ensure your internet connection is stable and try again.
Can I update my phone number while logged in?
Yes, you can request a change to your linked mobile number through the account settings or by contacting support. You will likely need to verify your identity using your old number or provide registration documents to ensure the change is authorized.
Is it okay to log in using public Wi-Fi?
It is generally not recommended to access financial or gaming accounts over public Wi-Fi, as these networks are less secure. We suggest using your own mobile data or a trusted private network to ensure your credentials remain protected.
Will I be signed out automatically?
For your protection, the system may sign you out after a period of inactivity. This ensures that if you leave your device unattended, your account remains secure. Simply re-enter your details to resume your session.