What does wagering mean?
Wagering, also known as playthrough or rollover, is a requirement that mandates players bet a specific amount of money before bonus funds or winnings from those funds can be withdrawn as cash. It ensures that bonuses are used for gameplay rather than being immediately cashed out.
Why can't I withdraw my bonus?
Bonus funds are typically locked in a separate balance until the associated wagering requirements are fully met. Once the total bet amount reaches the required threshold defined in the offer's terms, the remaining bonus balance is converted into withdrawable cash.
Why did my balance drop when I claimed an offer?
This usually happens when a bonus has a 'sticky' nature, or when you switch from your cash balance to your bonus balance. Depending on the offer, some bonus amounts are for wagering purposes only and are removed from the total balance upon a successful withdrawal request.
Do all games count equally?
No, most platforms use game weightings. Slots typically contribute the most toward wagering requirements, while table games and live dealer options contribute significantly less because they have lower house edges, making it easier for players to clear requirements.
Can I hold two bonuses at once?
Generally, players can only have one active bonus promotion at a time. Attempting to activate a second bonus before the first is completed or expired may result in the forfeiture of the original bonus and its associated winnings.
What happens when a bonus expires?
If the wagering requirements are not met within the specified validity period, the bonus funds and any winnings generated from them are typically removed from the account balance. Always check the expiration date in your account.
Can I cancel a bonus?
Yes, players can usually opt out of a bonus, but doing so typically means forfeiting all bonus funds and any winnings accrued using those funds. This is often done by players who prefer to gamble with cash for immediate withdrawal freedom.
Where do I check my wagering progress?
You can track your real-time wagering progress inside your account under the promotions or bonus section. This area displays how much more you need to bet before your funds are unlocked for withdrawal.